With this choice the customer can enjoy unlimited telephone, email and remote technical support in the event of an IT related emergency. Under this option our support team will monitor customer ticket requests in order to resolve and attend to requested actions quickly and remotely. Ongoing maintenance and Windows can also be achieved in the same manner.
For Customers who also prefer and require a number of on-site visits per year, this can be tailored to the schools/colleges individual requirements and can also be incorporated with this option.
